Customer Service Standards

Contents

In-person standards

We will adhere to current health and safety guidance to keep everyone safe and ask that you do the same.
Our ID or name badges will be easily visible.
Officers will wear a uniform or follow our Corporate Clothing Policy.
We will provide help to access services online.
You may be redirected to other services or organisations.
Public areas that we work in will be safe, clean and welcoming.

Page last reviewed: 2 July 2024